What Companies Are in the Consumer Services Field? 25 Big Names

The consumer services field is made of companies that sell goods and services direct to people. Walmart, Amazon, McDonald's, Starbucks, Marriott, Disney, Netflix, Uber, and Airbnb all sit in it. They sell to households, not to other businesses. That one test, who pays, is what puts a company in the field.

The field splits into five smaller groups: retail, food service, hospitality, entertainment, and transport. This post lists 25 companies across those five groups, says what each one does in one line, and shows the numbers that prove the scale. Every sales and store figure below comes from a named source, listed at the end.

Figure 1: 25 giants rule the consumer services field. Amazon leads them at $717B.

What counts as a consumer services company

A consumer services company sells to the public. You walk in, order on an app, or book a room, and you pay with your own money. A supermarket, a coffee chain, a hotel group, a cinema chain, and a ride-hailing app all pass the test. The service goes to a person, and the person pays for it.

Companies that sell to other companies do not count, even when they are famous. Amazon Web Services sells cloud computing to businesses, so that arm of Amazon is a business service. The Amazon store, where you buy a book or a kettle, is a consumer service. One company can sit in both camps, and many of the biggest ones do. The test is the customer, not the brand name.

Retail: the shops

Retail is the largest group in the field. These companies run stores or online shops where people buy goods for their own use.

• Walmart: general merchandise, groceries, and pharmacy in big stores. It runs 10,974 stores in 19 countries and took $692 billion in retail sales in 2025, the most of any retailer by that measure (NRF/Kantar Top 50 Global Retailers 2026, via Capital One Shopping).
• Amazon: the largest online store, with fast delivery to the door. It took $717 billion in total net sales in 2025, passing Walmart on total company sales for the first time (CNN, February 2026).
• Costco: membership warehouse clubs that sell groceries and household goods in bulk at low prices.
• Home Depot: home improvement stores selling tools, lumber, paint, and garden goods.
• Target: general merchandise stores selling clothing, home goods, groceries, and electronics.

Food service: the restaurants

Food service covers every place that cooks and serves food to the public, from burger chains to coffee shops.

• McDonald's: burgers, fries, and breakfast, served fast. It runs 45,356 restaurants worldwide as of 2025, more than any other restaurant chain.
• Starbucks: coffee and snacks in 40,990 stores worldwide in fiscal 2025, the largest coffee chain on earth.
• Yum! Brands: the parent of KFC, Pizza Hut, and Taco Bell, three chains sold as one company.
• Chipotle: fast-casual Mexican food, cooked to order in front of the customer.
• Domino's: pizza for delivery and takeaway, built around fast online ordering.

Hospitality: the hotels and stays

Hospitality sells a place to sleep and the service around it. Hotels dominate the group, and home-sharing now sits beside them.

• Marriott: the largest hotel company by rooms, with 9,361 properties and about 1.7 million rooms in 144 countries, under brands from Ritz-Carlton to Courtyard (2025 company filings, via Wikipedia).
• Hilton: hotels from luxury Waldorf Astoria to roadside Hampton. It passed its 9,000th property in 2025, with more than 1.3 million rooms.
• Airbnb: a platform where hosts rent out homes, flats, and spare rooms to travellers.
• Hyatt: hotels and resorts, from city business hotels to holiday resorts.
• Wyndham: hotels and resorts, mostly franchised, including Days Inn, Ramada, and La Quinta.

Entertainment: the fun

Entertainment companies sell a good time: films, shows, concerts, games, and streaming.

• Disney: theme parks, films, and the Disney+ streaming service.
• Netflix: streaming films and shows, with more than 300 million paid memberships at the end of 2025.
• Live Nation: concerts and live events, plus the Ticketmaster box office.
• AMC: one of the largest cinema chains in the world, selling movie tickets and popcorn.
• Spotify: music and podcast streaming on a monthly plan.

Transport: getting people and parcels moving

Transport sells movement. Airlines carry people, ride apps carry people across town, and parcel firms carry the boxes those people order.

• Uber: ride-hailing in a car ordered from a phone, plus Uber Eats food delivery.
• Delta Air Lines: one of the largest airlines in the world by passengers carried.
• Lyft: ride-hailing across the United States and Canada.
• FedEx: parcel and freight delivery to homes and businesses.
• American Airlines: a large US airline flying domestic and international routes.

Figure 2: Location counts for four of the largest names, from their latest reported figures.

All 25 companies at a glance

The table below puts the whole list in one place. Read across any row to see the company, its group, and what it sells to you.

Figure 3: The two giants by 2025 sales. Amazon leads on total company sales; Walmart still leads on pure retail sales.

The two giants: Amazon passed Walmart in 2025

In 2025, Amazon reported $717 billion in total net sales, against $713 billion for Walmart, ending Walmart's long run as the world's largest company by sales (CNN, February 2026). Amazon's cloud arm, AWS, brought in about $129 billion of that, and its advertising business passed $60 billion. Those two arms are business services, not consumer services, but they sit inside the same company.

Walmart still leads where the two compete head to head. Its retail sales of $692 billion in 2025 beat Amazon's retail sales, and its 10,974 stores in 19 countries give it a reach no online store can match on its own. The race is close, and it turns on which kind of selling you count.

Sources: NRF/Kantar Top 50 Global Retailers 2026 and Capital One Shopping for Walmart's $692 billion retail revenue and 10,974 stores; CNN via TradingView, February 2026, for Amazon's $717 billion against Walmart's $713 billion in total company sales, AWS at about $129 billion, and advertising over $60 billion; McDonald's 45,356 restaurants and Starbucks 40,990 stores in 2025 via company reports; Netflix at more than 300 million paid memberships at the end of 2025; Marriott at 9,361 properties, about 1.7 million rooms, and 144 countries per 2025 filings; Hilton passing its 9,000th property in 2025.

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